Terms & Conditions
1. Booking and Payment
• All sessions must be booked in advance via our online platform or through direct communication with SupaFit Sports.
• Payment is required at the time of booking unless otherwise agreed in writing.
• Places are allocated on a first-come, first-served basis and are only confirmed once payment has been received.
2. Cancellations and Refunds
• If SupaFit Sports cancels a session, a full refund or credit will be offered.
• Should a child not attend or cancels sessions due to their own personal circumstances, a refund or credit will not be issued.
• Once a booking has been confirmed, SupaFit Sports does not offer refunds except in exceptional circumstances.
3. Attendance and Behaviour
• Children must arrive on time and be collected promptly at the end of the session.
• Supafit Sports reserves the right to refuse participation or remove a child from a session if their behaviour compromises safety or enjoyment for others.
• No refund will be issued in such cases.
4. Health and Safety
• Parents/guardians must inform SupaFit Sports of any medical conditions, allergies, or additional needs at the time of booking.
• Children who are unwell should not attend sessions. Supafit Sports reserves the right to refuse entry if a child appears unwell.
5. Collection Procedure
• Children must be collected by a parent or legal guardian unless prior notification has been given.
• If another adult will be collecting your child, you must inform Supafit Sports in advance via phone or email, providing the full name of the individual.
• Staff will not release a child to any adult without prior authorisation.
• Photo ID may be requested for verification.
6. Photography and Media
• SupaFit Sports may occasionally take photographs or videos during sessions for promotional use. Consent will be requested at the time of booking.
• Parents may withdraw consent at any time by contacting Supafit Sports.
7. Liability
• SupaFit Sports accepts no responsibility for loss or damage to personal belongings.
• All reasonable steps are taken to ensure the safety and wellbeing of participants during sessions.